Reference

How jepabet Handles Your Personal Data

This Privacy Policy explains what information we collect when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team.

Account data kept secureWallet details handled with careDANA, OVO, GoPay activity logged only as neededData requests answered via live supportAccess depends on local law and eligible regions
jepabet How jepabet Handles Your Personal Data
REACH US DIRECTLY

How to Contact Us About Your Privacy

Data requests, correction notices, and deletion queries go through our support team. You can reach us via live chat on the site, through our registered support email, or by submitting a request inside your account settings. We aim to acknowledge privacy-related messages promptly and will confirm the steps we take in response.

Live Chat Start a chat session from any page on jepabet. Describe your data request and our team will log it and follow up with next steps.
Email Support Send your privacy query to our support email address listed in the account help section. Include your registered account name so we can locate your records.
Account Settings Request Log in, head to account settings, and use the data request form. This creates a tracked ticket so nothing gets missed on either side.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Data security at jepabet covers four areas: how we store account information, how we handle payment wallet data, how long we keep records, and how you can act on your rights. Each area has a clear process rather than a vague promise. If you believe data about your account is incorrect or should be removed, the steps below tell you exactly where to start.

Account Security

Your login credentials are stored in encrypted form. We use OTP verification on new device access so that only you can confirm a session from an unrecognised handset.

Payment Data Handling

DANA, OVO and GoPay wallet identifiers are passed to payment processors using encrypted connections. We store only what is needed to match your deposit record to your account.

Retention and Deletion

We keep account data while your account is open and for a further period as applicable rules require. Close your account and contact support to get the exact retention window for your records.

Your Access Rights

You can request a copy of your personal data, ask us to correct inaccuracies, or query how a specific data point is used. We respond to each request through the channel you used to submit it.

Common Questions About Your Data on jepabet

These are the questions our account holders ask most when it comes to how their information is stored, shared, and managed. If yours isn't listed here, live chat or email support can answer it directly.

We collect your name, contact details, and the wallet information you register — such as your DANA, OVO, or GoPay account number. Device and session data is also logged for security purposes.

Wallet details are passed to the relevant payment processor only to complete your transaction. We do not share that information with advertisers or unrelated third parties at any point.

Log in and use the data request form in account settings, or contact us via live chat or support email. Include your registered account name so we can locate your records and respond accurately.

Yes. Submit a deletion request through support or account settings. We will confirm what can be removed immediately and explain any retention requirements that apply to financial transaction records.

We use cookies to maintain your session state and understand which pages are used most. You can adjust or block cookies through your browser settings; some site features may not work fully without them.

We retain records for a period after account closure as applicable rules require. Contact support after closing your account and we will give you the specific retention window that applies to your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.